The Chairperson of the City of Tshwane Section 79 Health Committee, Ald Peggy de Bruin, conducted an unannounced oversight visit to Stanza Bopape 2 Clinic in Mamelodi on 15 September 2026.
The visit was to assess operational capacity, service delivery, staffing, patient experience and availability of essential medicine.
Ms Peggy De Bruin raised concerns about long waiting times, with patients spending extended hours before being assisted. She said high patient volumes are placing pressure on healthcare workers and that staffing must be managed to ensure timely services.
She also stressed the need for uninterrupted availability of essential medicine, especially for patients on chronic treatment.
The committee welcomed the suggestion box at the facility, which allows community members to raise concerns and give feedback. Ms De Bruin urged management to review and address issues raised through the box.
Long waiting hours remain the biggest frustration for patients visiting Stanza Bopape 2 Clinic. Many arrive before the gates open, hoping to be assisted early, but end up spending the entire morning in queues.
“Going to the clinic is very stressful because you know that you are going to stand in the queues for a very long time. I’m glad the committee came to see for themselves what we go through every day. We hope things will change,” said Mamelodi resident Thandi Mahlangu
She commended the clinic for offering services beyond normal weekday hours, including extended Saturday services, to improve access for those who cannot visit during working hours.
The new Lusaka Clinic, currently under construction, is expected to reduce pressure on Stanza Bopape 2 once opened. The Section 79 Health Committee says it will continue to monitor the issues and work with City health officials to improve service delivery.
